Road Runner Sports - Paramus, New Jersey

ashley tombe

My experience at Road Runner Sports was absolutely amazing and exceeded my expectations. It was my first time here and I was looking for a pair of super comfortable shoes for my 12 hour shifts as a nurse. The employee who helped us was Nick, and wow!! Nick was so helpful and provided excellent customer service. I tried on SEVERAL pairs of shoes, different sizes, and did the custom soles. He was so patient and kind throughout my process of elimination. He was so quick to grab any pair of shoe from the back, gave me feedback on how the shoe fit, recommended me other shoes, and went above and beyond for us. I truly felt appreciated and heard as a customer during this experience. Thank you Nick!!!! I was able to find the perfect shoe for my nursing shifts, and will definitely be recommending this shoe store and coming back in the future!!!

Paige Tojeira

Today was my first time ever at Road Runner. Amiri helped me get sized for my perfect running shoe (give this man a raise). He helped explain everything to me and was so helpful the entire time. Truly just a kind person and very knowledgeable. I ended up purchasing the shoes he recommended me and I can’t wait to run in them!! Highly recommend coming if you want to find your perfect running (or walking) shoe.

Zachary Schluger

Beth helped me find the perfect sneakers for my flat feet and even fitted me with custom insoles. She was very knowledgeable and made the shopping experience wonderful. I highly recommend her!

Minju Jung

My first experience at Road Runner Sports was amazing.

It was early afternoon on a weekday but there were a lot of people waiting inside the store with only a few staff members. Even though I had to wait for like 30 min, I do not regret going there. If there are more staffs available, it would greatly help the workflow.

The staffs who helped me going through running analysis and shopping were all friendly and patient and made sure everything was okay all the time. Lawrence and Amanda were trying to get to know me to help me find the right running shoes. Lawrence was super nice and knowledgeable while literally sitting down on the floor, answering my questions, and teaching me tips for running. I really appreciate the fact that nobody was rushing me out of the store. I would recommend visiting the store and getting the foot analysis for any levels of runners.

Karen G

Got these shoes on my last visit, recommended by the staff. I don’t remember the guy’d name, but he seemed so knowledge about different type of shoes. Brought me about 6 different types and recommended those based on my running needs. I would highly recommend going there to get fitted for shoes

Ryan Notarfrancesco

Beth is incredible. Retired professional runner and kinesiologist who is beyond helpful. I have birth defects in both feet that are a special case. She spent the time to investigate the dynamics of my situation and ensured I was in the right sneakers. She taught me tips and tricks of how to modify my setup for more comfort. She custom fit my insoles and was fun throughout the entire process. Highly recommended!! Will be back

Chelsea Gonzalez

This store isn't your typical shoe retailer, and if you're seeing negative reviews about long wait times, they might be overlooking the personalized service provided here. The process of fitting a shoe to your foot is meticulous and requires patience. Lawrence, in particular, demonstrated exceptional empathy during my visit. Even though I had to return due to the wait, his positive attitude and professionalism made the experience worthwhile. His approach reflects well on the entire team and management. I’m thrilled with my shoes and will definitely return, recommending this store to others.

Eugene Giufurta

I have purchased a few pair of sneakers there. BUT!!!! I went the day after Christmas and the place was packed (my bad) than I went again and there was one customer there. I was told someone would help me soon. I waited, looked at the selection, waited some more than walked out frustrated. I don't believe they were short handed at all. And no one tried to stop me from leaving. $200.00 walked right out the door.